- Not be the person named on the booking request
- Not be the person named on the credit card or not be authorised to use the card
- Not be able to pay for any charges
- May cause damage to the property of the Park or other guests
- May exhibit socially unacceptable behaviour
- Be younger than 18 years and not accompanied bay a responsible person over that age
- Be concealing a dog or other unauthorised animal
No refund will be given and charges will apply for any damage caused.
Terms and Conditions
Deposits and Payments - A credit card deposit equivalent to the first nights’ accommodation is required at the time of booking. The Park will process a charge against your credit card and send confirmation to the email address supplied. The balance is due on check in.
CHECK OUT time is 10.30am. Late check outs can be arranged at an extra charge where available. CHECK IN time is from 2pm.
Changes and Cancellations – Changes and cancellations for stays must be made more than 7days prior to arrival. If a cancellation is within 7 days of arrival the deposit is forfeited.
Reception hours are 8am - 8pm Summer & 8am - 6pm Winter.
Guests arriving outside these times must contact park reception during reception hours to make alternate arrangements. Fees may apply to arrivals after 9pm. Guests who fail to arrive on the designated day or who arrive after reception hours and have not made alternate arrangements will forfeit the cost of the first night.
Special requests are on request basis only and are not guaranteed at the time of booking. Please contact the Park for confirmation.
A credit card must be produced in the name of the person staying at the Park on check in. Any damage caused may be charged against that card. A minimum stays may apply during times of high occupancy, public & school holidays, weekends or special events. Adult’s rates apply to persons above 16 years. Children rates apply to guests aged 5 to 16 years. There is no charge for children under 5 years.
With the exception of medically certified guide dogs, dogs are not permitted.
NO SMOKING in any cabin OR communal rooms – a deodorising fee will be charged to guests smoking inside cabins of minimum $50.